Aniflow AI Privacy Policy

1. Who we are

Aniflow AI operates the website aniflowai.com and the companion chat available through it. Wherever this policy says "we", "us" or "Aniflow AI", it refers to the team responsible for that service.

2. Scope of this policy

This policy covers the public pages of Aniflow AI, the account area and every conversation you hold with a companion. It does not cover other websites you may reach from an advert or a link.

3. Age requirement

Aniflow AI is intended only for adults aged 18 or over, or the higher age of majority where you live. We do not knowingly keep information about anyone below that age.

4. Account information

To open an Aniflow AI account we ask for an email address and a password. You may optionally add a display name. We never require your legal name, postal address or identity documents.

5. Conversation content

Messages you exchange with a companion are stored against your Aniflow AI account so the conversation can continue over time. They are not published, sold or shown to other members.

6. Companion settings

Choices such as appearance, mood, voice and backstory are saved as part of your profile so your Aniflow AI companion stays consistent between visits.

7. Payment information

Payments are handled by an external payment provider. Aniflow AI receives confirmation of a successful charge and the plan purchased, but never the full card number or security code.

8. Device and usage data

We record basic technical details such as browser type, approximate region, screen size, referring page and the times you use Aniflow AI. This helps us keep pages fast and diagnose faults.

9. Cookies and similar files

Aniflow AI uses cookies to keep you signed in, remember display preferences and measure aggregate traffic. You can clear or block them in your browser, although the signed-in area may stop working.

10. Why we use your data

We use the information described above to run your account, deliver conversations, process payments, prevent abuse, respond to support requests and improve the Aniflow AI experience.

• Providing the service you asked for
• Keeping accounts and payments secure
• Understanding which features members actually use

11. Legal grounds

Depending on your location we rely on the performance of our agreement with you, your consent, our legitimate interest in a safe and functioning service, and compliance with legal obligations.

12. Service providers

Aniflow AI works with a small number of suppliers for hosting, email delivery, payment processing and traffic measurement. They may only handle data on our instructions and for our purposes.

13. International transfers

Our suppliers may store data in countries other than yours. Where that happens we use recognised safeguards, including standard contractual clauses, to protect the information.

14. Retention periods

Account and conversation data stays with Aniflow AI while your account is open. After deletion it is removed from active systems within 30 days and from backups within 90 days, except where the law requires a longer period for financial records.

15. Security measures

Traffic to Aniflow AI is encrypted, passwords are stored in hashed form, administrative access is restricted, and we review access logs on a regular basis. No service can promise perfect security, and we do not.

16. Your access rights

You may ask Aniflow AI for a copy of the personal information held about you. We will respond within one month, and we may ask you to confirm control of the account email first.

17. Correcting your data

If something in your Aniflow AI profile is wrong, you can edit it in the account area or write to us and we will correct it for you.

18. Deleting your account

Deletion is available from the account settings page. It removes your profile, companion history and stored preferences from Aniflow AI under the timescales listed in section 14.

19. Clearing companion memory

You do not need to delete the whole account to start again. Clearing a companion memory inside Aniflow AI wipes the stored history for that character while leaving your account intact.

20. Marketing messages

Aniflow AI sends service emails such as receipts and security alerts. Optional news emails are sent only with your agreement and every one of them carries a one-click unsubscribe link.

21. Analytics choices

Aggregate traffic measurement helps us see which pages work. If you prefer not to be included, use your browser privacy controls or a tracking blocker; the rest of Aniflow AI will continue to function.

22. Do Not Track signals

Browsers handle Do Not Track inconsistently, so Aniflow AI does not rely on it. The cookie and analytics controls described above are the reliable route.

23. Third party links

Some buttons on Aniflow AI take you to partner destinations. Once you leave our pages, the privacy policy of that destination applies and we have no control over it.

24. Children and reporting

If you believe a minor has created an Aniflow AI account, contact us immediately. We will investigate and remove the account and its data without delay.

25. Regional rights

Members in the European Economic Area, the United Kingdom, Switzerland, California, Virginia, Colorado and other regions with similar laws hold additional rights over their data, including objection, restriction and portability. Aniflow AI honours those requests regardless of where you live.

26. Complaints

Write to us first and we will try to resolve the matter. If you remain unhappy you may complain to the data protection authority in your country.

27. Changes to this policy

When we change this policy the date at the top of the page is updated, and material changes are announced inside the Aniflow AI account area before they take effect.

28. How to contact Aniflow AI

Privacy questions can be sent to privacy@aniflowai.com. General support is handled at support@aniflowai.com and we normally answer within two business days.